Music Page Frequently Asked Questions
The song I downloaded doesn’t contain any data or won’t play! Why?
Please send us an error report using this form. Let us know what song and album you were downloading from. Make sure you allow downloads to complete before you open files, and make sure you aren’t having problems with your internet connection. This should be a rare, as the program is smart enough to know when requested downloads are invalid.
I would like to help by hosting music! What do I do?
Easy, simply send us a content submission using our email form with information on the server you wish to share or what you would like to do. Under normal circumstances we’ll ask for FTP access to the dedicated music directory. As an alternative, you can put the music you want to host online, and give us the music addresses. Please don’t use any spaces or unusual characters.
I lost download credits for [reason], can I have them back?
No, unfortunately. But if you think it was a bug please send us a detailed error report.
I received an error that looks something like ‘Error XFIL-A:LYNN-SW1;F:1-00’, why?
This error appears in relation to remote hosts (music on servers aside from our own). As the text of this error suggests, the file may offline, or may be unavailable due to a bandwidth overage. The program checks to make sure a file is available before it lets you download it (saving you a credit). When (if) they put the music online again, the error will go away. It may take until the end of the month if it is a bandwidth overage (that’s when most hosts reset bandwidth allowances).
Internet Explorer 6 shows me an error on download, and it takes away two credits!
Some configurations of Internet Explorer 6 cause a warning error to flash at the top of the download window rather than actually downloading the file. This is due to some security settings in Internet Explorer, and fortunately there is a fix that doesn’t involve opening security holes (read about it). You can also use an alternate web browser like Mozilla Firefox to avoid this issue.
Accept Content in Internet Explorer 6: There are a few ways to disable the download warnings that subtract extra credits, but they also open security holes in your browser. It is a little more complicated, but here are the steps you can take to make sure you get full download credits without risking virus and spyware infections:
- Select ‘Tools’ from the main menu
- Choose ‘Internet Options’
- Click on the ‘Trusted Sites’ graphic at the top
- Click on the ‘Sites’ button
- Deactivate the ‘Require Server Verification’ checkbox
- Add the following sites. Enter the information and click the ‘Add’ button, one at a time:
- Re-check the ‘Require Server Verification’ checkbox
- Click ‘OK’ to save your changes
- Exit out of the screen.
- Remember to check back if you have problems in the future to make sure we haven’t added additional sites. This is a distinct possibility, and if we do decide to add new sites, you’ll have to follow the steps above again for the new addresses.
Given the fact you are reading this, you might know that site links can get you to this page. You’ve probably been trying to load this page by typing the address manually, or with a bookmark. Unfortunately, our music page does not allow direct links (leeching protection). You can always reach this page by clicking a link elsewhere in the site (e.g. on the home page). If you are having problems beyond this, please send an error report.
The music page just keeps reloading in my browser. Why? Can you fix it?
This has something to do with Internet Explorer 5.x and 6, but it does not occur in all versions. I’m not sure if it is a bug, or something related to the strange methods of protecting information I used on the page (in an effort to keep the content of the page alive). Though I’m sure I could easily fix it after around twenty minutes of troubleshooting, I’m not honestly sure I want to. The fact that you are reading this probably means you are a KMA regular and not a drifter from the Internet, which means you deserve access to the tunes. If you are having this problem download Mozilla Firefox and try again.